Attorney Support Supervisor

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Attorney Support Supervisor is an integral part of Latham’s Attorney Support team. This role will be responsible for leading, coaching, and supporting the delivery of the Attorney Support team, acting as a pro-active deputy to the Attorney Support Manager, while supervising and developing Attorney Support team members within the Attorney Support function. This role will be located in either our Houston or Austin office. Please note that this role will be required to go in-office 4 days a week. 

Other key responsibilities include:

• Overseeing and monitoring workflow, coordination, and delegation of team assignments, based on operational requirements
• Ensuring that the team tracks all requests through the firm’s ServiceNow ticketing system
• Providing relevant and timely management information to management
• Identifying training requirements and supporting the development, implementation, and assessment of ongoing Attorney Support training programs
• Being responsible for the orientation, training of, and ongoing support for new team members; training will emphasize the Attorney Support team’s commitment to excellence in client service
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  

We’d love to hear from you if you:

• Display strong people management skills including but not limited to effective delegation and management of operations, performance management, change management, and team engagement and motivation
• Demonstrate strong leadership skills (i.e., organizing, planning, problem-solving, and decision-making) necessary for effective mentoring
• Possess experience with workflow coordination

And have:

• A high school diploma or an equivalent 
• A bachelor's degree, preferably
• A minimum of three (3) years of relevant experience in a legal or professional services environment 

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. 

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