Administrative Services Center - Assistant

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Administrative Services Center - Assistant is an integral part of Latham’s Administrative Services Center team. This role will be responsible for performing a variety of duties for an assigned group of clients across the Firm, while executing all day-to-day administrative tasks sent to the Administrative Services Center by internal clients. This role will be located in our Global Services Office in Downtown Los Angeles. 

Other key responsibilities include:

• Providing a high level of customer service to clients
• Utilizing various resources, including but not limited to staff and technology applications, to maintain quality services within the Administrative Service Center
• Supporting ongoing process improvements and efficiencies
• Receiving administrative tasks from clients and providing regular updates regarding receipt and status of tasks, assignments, and projects, consistently meeting agreed deadlines
• Entering all assigned service requests into the ServiceNow ticketing system and monitoring the ticket from open to close status, ensuring all service level agreements are met
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  

We’d love to hear from you if you:

• Demonstrate professional communication with colleagues and clients
• Possess the ability to work in a team environment with a well-developed customer-focused orientation
• Exhibit the ability to complete all tasks—whether routine or complex—promptly and courteously, while demonstrating a can-do attitude

And have:

• A high school diploma or equivalent

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)​.  Please click the link below to review the Ordinance.

Please click here to review your rights under U.S. employment laws. 

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