AI & Legal Innovation - Application Analyst I

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The AI & Legal Innovation – Application Analyst I is an integral part of Latham’s Technology and Information Services team and will be responsible for administering and managing applications introduced to the firm by the team, while collaborating with team members to maintain the AI & Innovation application portfolio tracker, ensuring that key metadata is current. This role will be located in our New York or Orange County office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Providing comprehensive support for AI & Innovation applications, including consulting, troubleshooting, training, and managing support tickets on the firm's platform
• Monitoring application usage metadata to aid in administration, such as identifying power users and reallocating unused licenses
• Assisting with managing user lists in applications, including setting up new accounts as needed and retiring inactive and firm-departed users
• Capturing and tracking client-matter number metadata from platforms storing client data through a manual process
• Assisting and tracking information governance related mandates, such as the manual enforcement of data retention policies on software environments that do not offer an automated retention facility, and actioning data deletion and legal hold requests
• Participating in vendor meetings to discuss bugs and feature requests, and updating the tracking list to support the Manager of AI & Innovation – Applications with ensuring follow-through is successfully completed
• Supporting the software onboarding process by updating trackers, creating application information pages on the team Intranet site if needed, liaising with other Global Technology teams with assisting and setting up facilities such as SSO or desktop tool packaging, assisting with software rollout planning and any other onboarding support as requested
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  

We’d love to hear from you if you:

• Demonstrate proficiency with a variety of productivity-based software such as Microsoft Outlook, Word, Excel, PowerPoint, Adobe Acrobat, Asana, etc.
• Possess experience with legal technology such as Office & Dragons, Legatics, StructureFlow, and Atticus
• Exhibit knowledge of the legal tech industry and familiarity with tasks regarding the onboarding of new software

And have:

• A bachelor’s degree or equivalent in computer science or a related field, preferably; relevant experience may be considered in lieu of a degree
• A minimum of two (2) years of experience in a similar role, with a proven ability to manage multiple tasks effectively

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Please click here to view the full job description for this role.

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